In-App Account Deletion
- Open sarok.io and sign in to the account you want to delete.
- Open Settings.
- Choose account deletion if it is available in your build.
- Follow the confirmation steps shown in the game.
Email Request
If in-app deletion is unavailable or you cannot access your account, email [email protected] or [email protected].
- Use the subject: Data Deletion Request.
- Include your sarok.io username or guest name.
- Include the email or login provider used for the account when possible.
- If you used Facebook Login, mention Facebook Login so we can locate linked provider data.
What We Delete
- Account profile data such as username, linked login identifiers, provider profile references, and session records where deletion is legally and operationally allowed.
- Gameplay profile data such as currencies, owned items, settings, rewards, and leaderboard identity where deletion is legally and operationally allowed.
- Facebook Login linkage data stored by sarok.io, including the Facebook provider account identifier associated with the sarok.io account.
Limited Retention
Some records may be retained when required for security, abuse prevention, fraud prevention, purchase/refund handling, legal compliance, tax, accounting, moderation, or dispute resolution. Retained records are limited to what is needed for those purposes.
Timing
We aim to process valid deletion requests within a reasonable time after verifying the account owner and request details.